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Welcome to MS Motorsports

Customer Service

Shipping & Delivery

Despatch
All orders are despatched with 48hours of ordering, Monday to Friday 8.00am -5.00pm.

Couriers
We use numerous companies for shipping, Fed Ex, City Link,  DHL, Parcel Force, UPS.

Order Tracking
We can supply tracking details if requested.

Shipping Costs
The rate charged for shipping is based on the weight,size and your location (UK), Before the final checkout page you have the option to review the shipping costs you then have the option to proceeed or cancel your order. Shipping Costs are for Mainland UK Only, Please EMAIL for Other Areas Shipping Quotes sales@raceparts.biz, Thanks

Back Orders
We will endevour to notify you if any of the item/s are currently out of stock allowing you to either cancel the order completly or proceed with our back order service. If you agree to go ahead with a non stock Order you have 14 days to cancel. 
Privacy & Security

This policy covers how we use your information, we take your privacy seriuosly and will take all measures to protect your personal information.

Use of information:
Your information is only used to fill the order, we do not sell or redistribute your information.

What information do we collect:
We only collect information that is related to your order:
Billing Address
Shipping Address
Email Address 
Contact telephone numbers 

Returns & Replacements

How to return an item:
The item must be in its original packaging and in an unused condition to be returned. You must return your item within 30 days of your purchase unless there is a
manufacturer defect.
1. Please email the office sales@raceparts.biz, giving details of the return 
2. Refunds will be issued once the item is recieved at our premises, refunds will be issued using the same original method of payment.

You have the right to cancel a purchase contract for any reason you wish within 14days.
 
Payment

Accepted methods of payment:
Cheque (clearance required)
Bankers Draft  
Direct Bank Transfer
Pay Pal

We do not currently have a chip and pin facility (credit card machine) due to the costs incured.